25% OFF WITH CODE: GIFT25 & FREE SHIPPING ON ALL CONTINENTAL U.S ORDERS $75+

FAQs

About Coco Loom Towels

What are Coco Loom towels made of?

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Coco Loom towels are made with Highest Quality, Fair Trade, Organic Turkish Cotton. All of our products exceed the Oeko-Tex Standard 100 Certification, ensuring that they are safely produced and do not contain any allergic substances.

Are all Coco Loom Towels are the same?

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No. Depending on each design our towels can vary in size and weight.

Each towel also may vary slightly in size by a small amount due to the hand crafted nature of our products.

Check each product’s description for the size and weight.

Where is Coco Loom Towels made?

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All of our towels are made in Denizli Turkey by Master Artisans using traditional and modern weaving techniques.

How to care for your Coco Loom towels?

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The 100% Turkish cotton found in each Coco Loom towel is extremely smooth, soft, and absorbent and gets even softer and more absorbent with each wash.

For best results, we recommend washing all of our products with mild liquid detergent in cold water with like colors and hang dry or tumble dry low.

Steam or Iron warm for a softer smoother feel. Ironing will also bring your towel back to its full size.

Shipping & Returns

Can I return my product?

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We always aim for make sure our customers love our products, but if you do need to return an order. We are happy to accept returns and offer free returns of unused items within 21 days of delivery.

Please email support@cocoloom.co to request a return.

You must postmark your items for return within 21 days of delivery receipt to be eligible for a refund.

Shipping and handling fees are nonrefundable.

Once your package has been received and inspected, we will refund the original payment method within 15 business days. You’ll receive a confirmation email once your return has been processed.

How much does Shipping cost?

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Shipping within the USA is FREE on orders over $75! (including HI and AK)

For orders below $75, shipping is calculated based on order weight during checkout

International orders shipping costs vary based on weight and destination. International rates are calculated at checkout.

*We are not responsible for any import taxes and duties charged on orders delivered outside the US*

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