Coco Loom towels are made with Highest Quality, Fair Trade, Organic Turkish Cotton. All of our products exceed the Oeko-Tex Standard 100 Certification, ensuring that they are safely produced and do not contain any allergic substances.
We always aim for make sure our customers love our products, but if you do need to return an order. We are happy to accept returns and offer free returns of unused items within 21 days of delivery.
Please email support@cocoloom.co to request a return.
You must postmark your items for return within 21 days of delivery receipt to be eligible for a refund.
Shipping and handling fees are nonrefundable.
Once your package has been received and inspected, we will refund the original payment method within 15 business days. You’ll receive a confirmation email once your return has been processed.